Engineering AI solutions and experiences that push boundaries.

Based in Australia.

Building since 2022.

Clients We've
Worked With

Sleek
Nium
Whistleout
CBHS
Up Bank
CommBank
Shopline
Afurnix
Klook
Digital X
Promptfoo
monday.com

What We Do

A complete IT partner—structured to be easy to navigate. Start with the core services below, then expand for specialist capability.

Managed IT Services

24/7 support, endpoint management, patching, backups, and SLA-backed monitoring to keep your business running smoothly.

Cybersecurity & Risk

SOC-style monitoring, identity hardening, vulnerability management, and compliance-ready security controls.

Cloud & Modern Workplace

Microsoft 365, Azure landing zones, Teams/SharePoint governance, and cloud cost optimization.

Advisory & Project Delivery

vCIO/vCTO guidance, IT roadmaps, architecture reviews, and rescue support for critical projects.

Proof, not only polish

Outcomes for real organisations

Snapshots with organisations we've partnered with. Each story follows the same pattern: problem → what we did → outcome with numbers.

On a call we can walk through fuller case studies, including specific systems, constraints, and delivery detail behind these headlines.

CommBank logo
CommBank
Financial services · Australia
Case
Problem

Executive forums depended on fragmented reporting across business units, so aligning on customer and risk metrics took longer than the decisions themselves.

What we did

We brought key datasets into a governed model with shared definitions, then delivered leadership-ready visualisations with clear lineage and accountable owners.

Outcome

Teams debate what to do next—not whether the numbers match.

40% faster monthly executive reporting cycle.

We finally walk into committee with one version of the truth, and we can explain where every figure came from.

Head of data & reporting

Read full case study
Up Bank logo
Up Bank
Digital banking · Australia
Case
Problem

Shipping product at high velocity strained operational tooling: answering straightforward customer questions meant jumping across systems and chat threads.

What we did

We wired operational data into a single near-real-time layer and dashboards tailored for support and product, with guardrails so teams trust what they see.

Outcome

Fewer handoffs, clearer ownership, and faster paths from signal to resolution.

32% fewer repeat contacts for the same issue category.

Our frontline finally has the same picture as the people building the product—and we resolve issues before they echo.

Operations lead

Read full case study
monday.com logo
monday.com
Workplace technology · Australia
Case
Problem

Cross-functional programs lived across many boards and adjacent tools, so weekly status depended on slides that were out of date the moment they were sent.

What we did

We standardised portfolio roll-ups, automated status from monday.com into leadership views, and connected adjacent systems so progress didn’t need manual transcription.

Outcome

Portfolio leads see consistent, current status without chasing owners for screenshots.

24% less time in recurring portfolio status forums.

We stopped rebuilding the same deck every Monday. The work speaks for itself in one place.

Program director

Read full case study

How We Do It

A delivery process built for real organisations—clear scope, reliable execution, and ongoing support. No theatre. Just outcomes.

STEP 01
01

Discovery & Scope

We map your current stack, risks, and bottlenecks—then define a clear scope, owners, timeline, and success metrics.

STEP 02
02

Design & Plan

We design the target architecture and delivery plan. You get transparent trade-offs, costs, and a rollout path your team can support.

STEP 03
03

Build & Deliver

We ship in increments: secure defaults, tested changes, and documented handover—so improvements land safely and quickly.

STEP 04
04

Operate & Improve

We monitor, support, and iterate. Expect fewer incidents, tighter performance, and measurable outcomes month over month.

Why partner with vrtx?

You’re not hiring a vendor — you’re gaining a delivery partner. We focus on reliability, security, and practical outcomes, with modern cloud and automation where it genuinely helps.

  • Business-first delivery
  • Security by default
  • Clear handover + documentation
  • Fast, reliable support
99.9%
Uptime
Stable systems, fewer incidents
100+
Agents
Ready-to-deploy automation
AWS + Azure
Cloud
Modern, secure foundations
24/7
Support
When it matters most

Get in Touch

Choose the fastest path: book a fit call, or send your requirements and get a response by email.